Items will be automatically renewed up to one time unless that item is on hold for another cardholder. Auto-renewal provides you with an additional full loan period, and you will be notified of the extended due date via email.

One day before checked out items are due, the NC. Cardinal system will search for materials that are due the next day and will renew them if they are eligible. Items on hold for someone will not auto-renew, nor will items that are not eligible for renewal, such as hotspots or items from the Library of Things.

 “Auto-renewal is an added service for our cardholders to ease the burden of having to renew their items, to potentially avoid late fees, and to enjoy their books, DVDs, or other materials a bit longer,” said Library Director Kathy Vossler. “Cardholders may avoid accruing overdue fees simply because their items auto-renew, and provided items are returned by the due date.”

When the auto-renewal process runs, an email is sent to the cardholder letting them know which materials were auto-renewed and which materials could not be auto-renewed, with due dates listed for all materials. Auto-renewal notices are only available as emails, not texts. Provide your email address at any library branch Circulation Desk to receive courtesy notices before materials are due, as well as auto-renewal notices. Install the cloudLibrary mobile app on your smartphone to track items you have checked out.

Questions? Call the Waynesville branch at 828.452.5169.